WebCare™ Support
When your site is carrying real traffic, “we’ll look at it tomorrow” isn’t good enough. WebCare™ gives you a team who already knows your stack, can fix issues before they become incidents, and keeps performance, security and content moving in the right direction.
Stay ahead of problems
Support that doesn’t wait for something to break
Most website “support” is a ticket queue and crossed fingers. With WebCare™ we monitor, patch and improve continuously, so you’re not gambling your campaigns, launches or reputation on a site nobody has looked at since go‑live.
“Instead of panicking every time traffic spikes or something looks off, we have a team who already knows our site, our stack and our priorities.”
Marketing Director – UK-based organisation
One support layer for any site
WebCare™ works on whatever you’ve got
Marketing site. Store. Custom app. We don’t care which — we keep it updated, secure and fast. Dedicated hours, clear priorities and a team that actually answers.
- Marketing websites
- We look after the marketing sites we build — and the ones we didn’t. Updates, speed and security.
- E‑commerce stores
- Stores need love after launch. We support e‑commerce sites so you can focus on selling.
- Custom web applications
- Your web apps keep evolving. We handle updates, fixes and keeping everything running.
- Hosting and infrastructure
- We pair WebCare with web hosting so your site is fast, backed up and monitored.
- Dedicated hours and a real team
- Allocated support time each month. No ticket black hole — you get a team that knows your stack.
- Security and peace of mind
- Updates, patches and someone watching so small issues don’t turn into big ones.
Pricing
Choose the right support plan for you
£200/hour
Choose a WebCare™ support package that fits how your website is really used — covering performance, security, content updates and optimisation. For transparency, we’re showing our prices as bundled packages here so you can see exactly what you’re getting.
Essentials
£1,000/month
WebCare™ support for sites that need ongoing care without long contracts. Includes 5 hours of partner or equivalent level support based on availability.
- Dedicated Project Manager
- Website usability & UX improvements
- On‑page optimisation & speed optimisation
- Correction of technical errors in search
- Open Graph image inclusion
- Rich text business schema
- Meta description optimisation
- Website design changes
- Landing page construction
- 3‑month cancellation notice
Advanced
£2,000/month
For busier sites that need more hands-on support. Includes 10 hours of partner or senior engineer time each month, subject to availability.
- Dedicated Project Manager
- Website usability & UX improvements
- On‑page optimisation & speed optimisation
- Correction of technical errors in search
- Open Graph image inclusion
- Rich text business schema
- Meta description optimisation
- Website design changes
- Landing page construction
- 3‑month cancellation notice
Advanced Plus
£4,000/month
For organisations that want our most involved WebCare™ partnership. Includes 20 hours of partner or senior engineer time each month, subject to availability.
- Dedicated Project Manager
- Website usability & UX improvements
- On‑page optimisation & speed optimisation
- Correction of technical errors in search
- Open Graph image inclusion
- Rich text business schema
- Meta description optimisation
- Website design changes
- Landing page construction
- 24/7 on‑call (error & crash handling)
- 3‑month cancellation notice